Returns and exchanges

If you still have questions,

Unsatisfied with your purchase?

BetterMe’s got your back! We teamed up with Happy Returns - a logistics service that guarantees safe and headache-free returns and exchanges. And, get this, you won’t have to pay a penny!

All you need to do to return a purchased item is start your return on the BetterMe website, get a QR code via email, look up a Return Bar near you and drop off the item there. Last but not least, share the QR code to initiate an immediate refund. Just like that!

Keep in mind

in order to be approved for a return, items have to be in perfect condition with their original product tags in place.

Find a Return Bar

Ready to make a return? Have your QR code and the item you wish to ship back at the ready! Pop by the nearest Return Bar and get your money back. It’s never been easier!